The Vaelus Standard
Considered Materials. Honest Process.
Every lamp is chosen, checked and supported with the same level of care.
Your Questions Answered
Customer Support
Monday – Sunday
8:00am – 8:00pm AEST
Response Time
Typically under 24 hours
All orders are processed within 1–3 business days. Once dispatched, standard delivery typically takes 5–8 business days. You'll receive a tracking number via email once your order ships. Please allow 24–48 hours for tracking information to update. Free shipping on all orders.
Each cordless model features an integrated USB-C port at the base. Simply connect the included high-speed USB-C charging cable to any standard power source. A full charge provides up to 12–20 hours of continuous ambient illumination depending on your brightness level.
Every Vaelus order is backed by a 30-day return policy. If you're not completely satisfied with how the design fits your space for any reason, email us at info@vaelus.com to arrange a hassle-free return.
Some of our wireless models are suitable for temporary outdoor use. However, prolonged exposure to outdoor weather, heavy rain, or moisture is not recommended, and we advise bringing them indoors when not in use.